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Digital Agency

Moderation Amid the Pandemic: How Has Social Media Giants Handled User Content Check

Social media platforms have become a staple in our lives. It has provided a great way to stay connected with the world, especially during the coronavirus era wherein social distancing is crucial for everybody’s safety. That is also why several companies have taken advantage of social media to boost their brand awareness and grow their …

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The Basics of Video Content Moderation

Admit it or not, today’s generation is highly engrossed in viewing and sharing videos online. Whether it’s on Tiktok, Youtube, Instagram, or other social networking platforms, people make sure they don’t miss anything that their favorite vloggers and Tiktok influencers post. Pardon the exaggeration here, but it’s safe to say that these platforms are already …

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What’s In a Softphone: A List of Features to Aid in Your Business

“Your balance is insufficient to complete this call. Please try again later.” Many times, when we try to contact an employee, employer, or possible lead, phone credits are not enough. As such, your saving grace in this situation would have to be a softphone. But what is a softphone? It is a technological advancement that …

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Market with TikTok: Should I or Should I Not Do It?

Which platform do you use for your marketing strategy? Is it Facebook, Twitter, or Instagram? Perhaps you’ve even added LinkedIn to the mix? Do you think you’ve tried all possible social media platforms for your promotional strategies? Have you ever tried to use TikTok for your marketing? TikTok currently has over 689 million monthly users …

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Curb Your Live Chat Myths: 7 Misconceptions About Live Chat as a B2C Contact Channel

With an amazing array of useful features in streamlining customer engagement, live chat is arguably one of the best innovations in the modern business industry. However, while the concept of live chat is increasingly becoming more apparent in the business industry, some businesses still find it shrouded by misimpressions and hearsays. With these misconceptions floating …

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The Multilingual Magic: Does Diverse Fluency Really Spell Global Success?

Imagine this. You just started expanding your business reach outside of your main office’s location. One day, a client called asking for help, but they were speaking in Thai, a language that’s foreign to you and your in-house staff. Unfortunately, during that five-minute call, your support rep was having a hard time understanding the client …

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It’s a Match! Exploring the Many Spawns of Online Dating Sites

Admit it, dating is not an easy feat in general. As adults, we only have limited options to find someone who shares our common interests. Not to mention that the dating that we once knew is being reshaped by different factors such as modern technology, millennial domination, sexual orientations, and even the pandemic. Finding the …

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