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Things You Didn’t Know About Outsourcing Call Center Services
Digital Agency

Things You Didn’t Know About Outsourcing Call Center Services

Outsourcing is a viable solution for startups looking to expand operations and the breadth of what their call center services...
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The 7 Typical Contact Center Mistakes to Ditch in 2022
Digital Agency

The 7 Typical Contact Center Mistakes to Ditch in 2022

Customer service is essential for any successful business. Though contact centers have a well-developed training program and agents who demonstrate...
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Headless Ecommerce Defined
Digital Agency

Headless Ecommerce Defined

Today's shoppers want to be in complete command of the entire purchase process. You no longer have to go to...
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What Is Email Design? 5 Email Design Trends for 2022
Digital Agency

What Is Email Design? 5 Email Design Trends for 2022

Trends these days come and go at a breakneck pace, making it challenging for brands to keep up. Email marketing...
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8 Hacks To Becoming A Pro Chat Operator
Uncategorized

8 Hacks To Becoming A Pro Chat Operator

When businesses are capable of responding to customers quickly, it boosts customer happiness and satisfaction. They generally prefer to remain...
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Protecting Your Social Media Life: What is Social Media Moderation & How Does it Work?
E-COMMERCE

Protecting Your Social Media Life: What is Social Media Moderation & How Does it Work?

Over 3 billion users have been using social media every day to communicate with one another, share what’s happening in...
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Is Live Chat Really That Effective? 8 Ways it Benefits the Present-Day Market!
Digital Agency

Is Live Chat Really That Effective? 8 Ways it Benefits the Present-Day Market!

The Internet is indeed growing immensely into a multi-billion dollar industry. Over the years, it has played a significant role...
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How Crucial is Content Moderation in Retaining Customers Long-Term
Uncategorized

How Crucial is Content Moderation in Retaining Customers Long-Term

According to Statista, the average daily usage of social media users worldwide is almost 3 hours per day. Most users...
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Addressing the Elephant in the Room: Mental Health in Moderation
Digital Agency

Addressing the Elephant in the Room: Mental Health in Moderation

According to a study, approximately 4.66 billion are active internet users worldwide. That’s equivalent to 59.5% of the global population....
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Pros and Cons of Live Chat Customer Support
Digital Agency

Pros and Cons of Live Chat Customer Support

Customer service plays a critical role in every business. It builds a sustainable customer base and allows companies to thrive....
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