In the face of rising inflation, geopolitical crises, and changing customer habits, business owners have a lot on their plates as they look towards 2023—not to mention keeping up with their competitors while still maintaining the quality of their work. But shining bright within this Pandora’s box is the concept of brand loyalty. Customers, after …
The internet is constantly creating ways to connect all corners of the world into one unified network. However, due to the freedom to do anything virtually online, some users can exploit this opportunity to demonstrate their hostile agendas. As such, prioritizing data security is paramount. In this light, as a service provider, you have a …
When businesses are capable of responding to customers quickly, it boosts customer happiness and satisfaction. They generally prefer to remain loyal to a brand that offers excellent customer service. In fact, 51% of customers are likely to purchase from a business that provides chat support since it enables real-time messaging and faster responses. What’s the …
According to Statista, the average daily usage of social media users worldwide is almost 3 hours per day. Most users spend roughly 18 hours with different types of media per day. This accountability just proves that social media has truly emerged in society. People take advantage of social media to share their personal views, experiences, …
How Crucial is Content Moderation in Retaining Customers Long-Term Read More »