“The road to success and the road to failure are almost exactly the same.” – Colin R. Davis Some people start their own business to fulfill a dream or to realize their vision for success. While startups or new businesses may have quite a lot of room for improvement, it also nestles within it more …
Customer service is more of an art than a science. There is not a single, surefire way to achieve the perfect customer assistance. On the other hand, it helps to have a plan. It takes more than months or even years to come up with a multifaceted and efficient solution for every customer complaint; and …
What Your Customer Service Needs this 2020: A Friendly Guide Read More »
What does the term customer’s voice refer to? How can startup businesses benefit from it? A customer’s voice is a terminology that refers to the positive and negative feedback that a customer has regarding the products and services a company is offering. There are three different types of customer feedback: Direct, Indirect and Inferred. Direct …
The Top 6 Crucial Roles of a Customer’s Voice in Startups’ Content Marketing Strategy Read More »
“What do you need to start a business? Three simple things: know your product better than anyone, know your customer, and have a burning desire to succeed.” –Dave Thomas, Founder, Wendy’s Every business faces many challenges as they continue venturing into their chosen industries. Anticipated or not, companies should always formulate the answer to every …
A growth roadmap is a visual record that provides specific and significant milestones of young companies. It acts as a marketable profile to powerful investors, performing employees, and loyal customers. Think of it as the well-crafted resume or LinkedIn profile of the most sought after employee whom established companies aim to hire. To have an …
8 Reasons Why Creating a Growth Roadmap is Essential for Startups Read More »
Starting a business means having a broad scope of knowledge and experience on how to handle people with distinct personalities and the possible circumstances commonly taking place in every work environment. A business owner can be likened to a shepherd while employees can be compared to the sheep that the business owner tends to on …
Workplace Friction in Startups: What Causes it and How to Solve it Read More »
In order to be one of the businesses that go on to not only survive, but also prosper, you need to avoid failures. Take a look at these 8 useful tips that can help your startup business avoid failure.
There are many things to consider and should look out for, before starting a second business. You can start with these 5 most significant factors to consider before opening or launching a second business
Learn how lead generation can boost your startup business growth and the 4 easy ways you can do to start generating leads for your company.
“The customer doesn’t care how much you know until they know how much you care” – Damon Richards What is the first thing that comes to mind when the words ‘Customer Service’ are introduced? Though answers may vary from people to people, there is one idea that rings as a universal truth for the majority of customers …
3 Amazing Tips To Providing The Best Customer Service For Startups Businesses Read More »